Terms and Conditions and Usage Policies

VEE Application

Last Updated: 20 January 2026



First: Definitions and Scope of Application

For the purposes of these Terms and Conditions, the following words and expressions shall have the meanings set forth below, unless the context requires otherwise:

  • Application / Platform: Refers to the VEE application in all its versions, its website, digital services, interfaces, features, and any future updates or additions thereto.

  • Company: The company owning and operating the VEE application, registered in accordance with the laws of the Arab Republic of Egypt.

  • User: Any natural or legal person who downloads or uses the application or creates an account thereon, whether as a regular user, content provider, or session organizer.

  • Session / Content Provider: Any user who creates, organizes, or broadcasts interactive sessions or content through the application, whether for consideration or free of charge.

  • Content: Includes—without limitation—all materials created, published, uploaded, or broadcast through the application, including texts, images, videos, audio materials, recipes, live sessions, comments, messages, and any other data.

  • Sessions: Any interactive sessions, live broadcasts, or digital events organized through the application.

  • Electronic Wallet: An internal digital record within the application used to display and track revenues and financial transactions, and does not constitute a bank account.

  • ChefLens: A technical tool based on artificial intelligence used for general educational purposes only.

These Terms apply to all uses of the application without exception and constitute a legally binding agreement between the user and the Company.

Second: Nature of the Application and Fundamental Disclaimer of Liability

The user expressly acknowledges and agrees that:

  • The VEE application is a digital social technology platform acting solely as a technical intermediary and does not provide actual or on-site cooking services.

  • The application does not provide:

    • Medical consultations

    • Nutritional or health consultations

    • Diagnoses or therapeutic recommendations

    • Psychological or physical services

  • All content and sessions available on the application represent:

    • Personal experiences

    • User opinions

    • General educational or entertainment content
      and shall in no case be considered a substitute for consultation with licensed professionals.

  • Use of the application or reliance on any content or session is at the user’s sole responsibility.

  • The Company bears no direct or indirect liability for:

    • Results of applying recipes

    • Any health or physical damage

    • Food allergies

    • Kitchen safety

    • Misuse of tools or ingredients

    • User interpretation of content or sessions

Third: Acceptance and Binding Legal Consent

By creating an account or using the application in any manner, the user acknowledges and agrees that:

  • They have read these Terms and Conditions in full.

  • They understand their content and legal implications.

  • They accept them expressly and unconditionally.

  • These Terms constitute a binding and enforceable legal contract.

  • Continued use of the application after any amendment constitutes automatic and binding acceptance of such amendments.

Fourth: Eligibility and Legal Age

  • Use of the application is limited to persons legally competent to enter into contracts under the laws of their country of residence.

  • Use of the application by persons below the legal age is prohibited.

  • Creating an account on behalf of a minor is not permitted.

  • In the event of providing false or misleading information:

    • The Company may immediately suspend or delete the account

    • Without prior notice

    • Without any obligation, liability, or compensation

Fifth: Account and Individual Responsibility

Account Responsibility

The user bears full responsibility for:

  • Accuracy of submitted data

  • Confidentiality of login credentials

  • All activities conducted through their account

Attribution of Activity

Any activity carried out through the account is legally attributed to the account holder, whether conducted with or without their knowledge due to negligence.

Company Disclaimer

The Company is not responsible for:

  • Account breaches due to user negligence

  • Sharing login credentials with third parties

  • Any unauthorized use of the account

Sixth: Legal Nature of the Relationship (No Agency / No Partnership)

The user expressly acknowledges and agrees that:

  • Use of the application does not create any relationship of:

    • Partnership

    • Agency

    • Employment

    • Legal representation

    • Joint venture
      between the Company and any user.

  • Session and content providers operate in their personal and independent capacities.

  • The Company is not a party to any direct agreement between users.

  • The Company bears no joint or vicarious liability for user actions.



Seventh: Modification of the Application or Service

The Company reserves the full right at any time to:

  • Modify, update, or discontinue any part of the application

  • Add or remove features

  • Change operating mechanisms, fees, or policies

Without:

  • Prior notice

  • Any liability for direct or indirect losses

Eighth: Notifications and Official Communication

  • The Company adopts the following as official communication channels:

    • In-application notifications

    • Email registered to the account

  • Notifications sent through these channels are deemed:

    • Legally received

    • Binding on the user

  • The user is responsible for keeping contact details up to date.

Ninth: User-Generated Content

Content Ownership and License

  • The user remains the legal owner of content they create or publish.

  • The user grants the Company a:

    • Non-exclusive

    • Worldwide

    • Royalty-free

    • Technically usable
      license to use the content for:

    • Display within the application

    • Storage

    • Broadcasting

    • Technical reformatting

    • Backup

    • Legal compliance

  • This license remains valid:

    • For the duration content exists on the platform

    • And after account or content deletion as required for legal, technical, or archival purposes

Content Responsibility

The user expressly acknowledges that:

  • All content they create or publish is their sole responsibility.

  • The Company:

    • Does not create content

    • Does not prepare it

    • Does not pre-review it

    • Does not guarantee its accuracy, safety, or suitability

  • Display of content does not constitute:

    • Approval

    • Endorsement

    • Adoption

    • Or warranty
      by the Company.

Prohibited Content

Users are prohibited from publishing, broadcasting, or promoting any content that includes, directly or indirectly:

  • Content violating local or international laws or regulations

  • Defamatory or abusive content harming individuals or entities

  • Racist, sectarian, inciting, or hate-based content

  • Content involving:

    • Bullying

    • Threats

    • Harassment

    • Verbal or behavioral abuse

  • Pornographic, indecent, or inappropriate content

  • Content infringing intellectual or moral property rights

  • Misleading health or nutrition content or unproven claims

  • Recipes or instructions that may cause:

    • Physical harm

    • Health damage

    • Food safety risks

  • Any content exploiting or harming children

  • Any misuse of application features or harm to the platform’s reputation or community

Tenth: Food and Health Content – Special Disclaimer

The user acknowledges that any food, health, recipe, or advice content within the application:

  • Does not constitute medical advice

  • Does not replace professional consultation

The user alone is responsible for:

  • Their health condition

  • Food allergies

  • Ingredient safety

  • Cooking tools

  • Surrounding environment (children, heat, sharp tools)

The Company bears no responsibility for:

  • Any health outcomes

  • Complications

  • Direct or indirect damages
    arising from application of any content.

Eleventh: Content Review and Right of Removal

The Company reserves the full right—without obligation—to:

  • Review content

  • Delete it

  • Disable it

  • Restrict access to it

Such actions may occur:

  • Without prior notice

  • Without providing reasons

  • Without compensation

Non-intervention does not constitute approval, acknowledgment, or waiver of any right.

Twelfth: Artificial Intelligence (ChefLens)

  • ChefLens is an AI-based technical tool for general educational purposes only.

  • It is not:

    • A physician

    • A nutritionist

    • A health coach

  • Its responses are:

    • Non-binding

    • General

    • Subject to error

  • Any decision taken based on ChefLens responses is at the user’s sole responsibility, without liability on the Company.

Thirteenth: Acceptable Use Policy

General Obligations

The user agrees to:

  • Use the application lawfully

  • Not harm users or the platform

  • Comply with all terms and policies

Prohibited Conduct

Users are prohibited from, directly or indirectly:

  • Circumventing payment or commission systems

  • Contacting users to:

    • Pay خارج the application

    • Bypass platform commissions

  • Creating fake or misleading sessions

  • Manipulating ratings or interactions

  • Attempting to hack or tamper with systems

  • Using the application for unauthorized commercial purposes

  • Collecting user data without consent

Fourteenth: Abuse and Disciplinary Measures

In the event of suspected or confirmed violations, the Company may, at its sole discretion, take any of the following actions:

  • Issue warnings

  • Remove content

  • Restrict features

  • Temporarily suspend accounts

  • Permanently close accounts

  • Confiscate balances under review

  • Ban re-registration

Company decisions are:

  • Final

  • Not subject to appeal

  • Do not create any right to compensation

Fifteenth: Indemnification and Release

The user expressly agrees to indemnify, defend, and hold harmless the Company, as well as its:

  • Founders

  • Directors

  • Employees

  • Partners

  • Contractors

from any claims, losses, or lawsuits arising from:

  • Content published by the user

  • Use of the application

  • Violation of these Terms

  • Infringement of third-party rights

Indemnification includes:

  • Legal fees

  • Fines

  • Damages

  • Litigation costs

This obligation survives account deletion or cessation of use.

Sixteenth: Nature of Paid Sessions and Platform Role

The user expressly acknowledges that:

  • The VEE application operates as a technical intermediary (Marketplace / Facilitator).

  • The Company is not a party to any direct agreement between:

    • Session providers

    • Users or participants

  • No relationship of:

    • Agency

    • Partnership

    • Guarantee

    • Joint liability
      is created between the Company and any user.

  • Responsibility for sessions regarding:

    • Content

    • Timing

    • Quality

    • Presentation style

    • Expected outcomes
      rests solely with the session provider.

Seventeenth: Commissions and Platform Percentage

Session providers agree that:

  • The application charges a fixed commission of 10% of the total value of any paid session.

  • The commission is calculated from the total amount paid by the end user.

Promotional Waiver Period

  • The Company exempts content providers from commission collection for the first 3 months from the official launch date.

  • This exemption is:

    • Temporary

    • Non-extendable

    • Does not create vested rights

  • Commission collection begins automatically from the fourth month without separate notice.

Eighteenth: Payment Gateways and Fund Flow

  • All payments are processed exclusively through:

    • Approved electronic payment gateways

    • Linked to the application’s official bank account

  • Direct payments between users outside the application are prohibited.

Financial Flow Mechanism

  • The end user pays the session fee.

  • The amount enters the application account.

  • The platform commission is automatically deducted.

  • Net revenue appears in the session provider’s electronic wallet.

Nineteenth: Electronic Wallet

  • The electronic wallet is:

    • An internal digital record

    • Not a bank account

    • Does not accrue interest or returns

  • Displayed balances are:

    • For organizational purposes only

    • Subject to technical or legal reconciliation

Twentieth: Withdrawal and Bank Transfer

Users may request bank transfers subject to:

  • Providing accurate bank details

  • Matching account name with user name

Transfers are executed:

  • Twice monthly only

  • According to a predefined schedule

The Company is not responsible for:

  • Bank delays

  • Transfer data errors

  • External bank fees or deductions

Twenty-First: Suspension or Delay of Withdrawals

The Company reserves the full right to:

  • Suspend withdrawals

  • Delay transfers

  • Review balances

In cases including, without limitation:

  • Suspected violations

  • Session-related disputes

  • Abuse reports

  • Legal or regulatory requests

  • Breach of usage terms

Such actions do not constitute breach or give rise to compensation.

Twenty-Second: Taxes and Government Obligations

The user bears full responsibility for:

  • Taxes

  • Fees

  • Government obligations

Including, without limitation:

  • Income tax

  • Value-added tax

  • Local or international charges

The Company:

  • Does not calculate taxes on behalf of users

  • Does not provide tax advice

  • May disclose information to authorities upon legal request

Twenty-Third: Financial Circumvention and Off-Platform Payments

It is strictly prohibited to:

  • Pay outside the application

  • Circumvent platform commissions

  • Direct users to external payment channels

Upon confirmation:

  • The Company may suspend accounts

  • Confiscate balances

  • Permanently close accounts
    without compensation.

Twenty-Fourth: Financial Disputes

  • The Company is not responsible for:

    • Session quality

    • Provider compliance

    • Expected outcomes

  • Financial disputes between users:

    • Are resolved directly between them

    • Without binding Company involvement

  • The Company may suspend disputed funds pending review.

  • Company decisions are final and non-appealable.



Twenty-Fifth: Cancellation and Refund Policy

  • All services are provided “As-Is”.

  • No refunds are available if:

    • The session has started

    • Any portion has been attended

    • Content has been accessed

  • Pre-session cancellation is subject to:

    • Periods specified within the application

    • Company discretion

  • Dissatisfaction or expectation mismatch does not entitle refunds.

  • If a session is canceled by the provider, the Company may:

    • Refund

    • Reschedule

    • Grant credit
      at its sole discretion.

Twenty-Sixth: Privacy Policy and Data Protection

  • Collection, processing, use, and protection of user data are governed by a separate Privacy Policy issued by the Company.

  • The Privacy Policy forms an integral and complementary part of these Terms.

  • By using the application, the user acknowledges and agrees to:

    • Data collection and processing under the Privacy Policy

    • Data transfer and storage inside or outside the Arab Republic of Egypt where applicable

  • The Company may amend the Privacy Policy at any time, and continued use constitutes acceptance.

  • In case of conflict, provisions offering greater protection to the Company shall apply, without violating applicable law.

 

Twenty-Seventh: Governing Law and Jurisdiction

  • These Terms are governed by the laws of the Arab Republic of Egypt.

  • Egyptian courts have exclusive jurisdiction over disputes.

  • The Arabic language is the authoritative reference for interpretation.

  • Class actions are not accepted.

  • Company liability, if any, shall not exceed amounts paid during the last 3 months.

Twenty-Eighth: Force Majeure

The Company bears no liability for delay or non-performance due to events beyond reasonable control, including:

  • Technical failures

  • Internet outages

  • Disasters

  • Epidemics

  • Government decisions

Twenty-Ninth: Severability

If any provision is found invalid:

  • Remaining provisions remain unaffected

  • The Terms remain fully valid and enforceable

Thirtieth: Conclusion

By using the VEE application, the user expressly acknowledges and agrees that:

  • The Company is a neutral technical platform

  • The user bears decision-making and risk

  • The Company retains full administrative authority

  • No rights or obligations exist beyond those expressly stated herein



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