VEE
Collaborative Cooking Platform
Terms & Conditions and Usage Policies
Legal Agreement between VEE and its Users
Last Updated: 20 January 2026
Arab Republic of Egypt
These Terms and Conditions (hereinafter “Terms”) govern your use of the VEE application and its associated digital services, and constitute a legally binding agreement between you and the company that owns and operates the application. Please read these Terms carefully before using the application, as downloading the app, creating an account, or using any of its services constitutes your express and final consent to all provisions herein.
If you do not agree to any of these Terms, you must immediately refrain from using the application and from creating an account.
For the purposes of these Terms, the following words and expressions shall have the meanings indicated below unless the context otherwise requires:
Application / Platform: The VEE application in all its versions, its website, digital services, interfaces, features, and any future updates or additions.
Company: The company that owns and operates the VEE application, registered under the laws of the Arab Republic of Egypt.
User: Any natural or legal person who downloads, uses, or creates an account on the application, whether as a regular user, content provider, or session organizer.
Session / Content Provider: Any user who creates, organizes, or broadcasts interactive sessions or content within the application, whether for a fee or free of charge.
Content: Includes – without limitation – all materials created, published, uploaded, or broadcast through the application, including texts, images, videos, audio, recipes, live sessions, comments, messages, and any other data.
Sessions: Any interactive sessions, live broadcasts, or digital events organized within the application, including live collaborative cooking sessions with audio and video.
Electronic Wallet: An internal digital record within the application used to display and track earnings and financial transactions. It is not a bank account or an independent payment instrument.
ChefLens: A technical AI-based tool used for general educational purposes only, for recipe suggestions and general cooking guidance.
Personal Data: Any data relating to an identified or identifiable natural person, directly or indirectly, pursuant to the Egyptian Personal Data Protection Law No. 151 of 2020.
These Terms apply to all uses of the application without exception and – together with the Privacy Policy and Refund Policy – constitute the full and comprehensive legal agreement between the user and the Company.
The User expressly acknowledges and agrees to the following:
The VEE application is a digital social technology platform that acts solely as a technical intermediary between users. It does not itself provide actual or on-site cooking services, advisory services, or intervene in the quality or accuracy of content.
The application does not provide, in any manner, any of the following services:
Medical or therapeutic consultations.
Specialized nutritional or health consultations.
Diagnoses or therapeutic recommendations.
Psychological, physical, or clinical nutrition services.
All content and sessions displayed within the application represent:
Personal experiences and individual insights of content providers.
User opinions that do not necessarily express the Company’s view.
General educational or entertainment content.
They do not, under any circumstances, constitute a substitute for consultation with certified specialists in medical, nutritional, or health fields.
Use of the application or reliance on any content or session is at the User’s sole responsibility. The Company shall not be liable – directly or indirectly – for:
Results of applying recipes or instructions published in the application.
Any health or physical harm arising from use of the content.
Allergic reactions or nutritional disorders.
Kitchen safety incidents or misuse of tools or ingredients.
User’s interpretation of content or sessions or misjudgment of situations.
By creating an account or using the application in any manner, the User acknowledges and agrees to the following:
That they have fully read these Terms and are aware of their content.
That they understand the content and legal implications and bear the consequences thereof.
That they accept them expressly and finally without any reservation.
That these Terms constitute a legally binding and enforceable contract before the competent judicial authorities.
That continued use of the application after any amendment constitutes automatic and binding acceptance of such amendments.
Use of the application is limited to persons who have reached eighteen (18) years of age and are legally qualified to enter into contracts under the laws of their country of residence.
Any person under the legal age is prohibited from creating an account or using the application independently.
Creating an account on behalf of a minor is not permitted, nor may any user impersonate a minor or submit their data.
When children use the application – with parental consent – this must occur under direct and continuous supervision. Parents alone bear full responsibility for the child’s safety and interactions with content.
If false or misleading data is proven to have been submitted, or in cases of identity impersonation, the Company has the right to suspend or delete the account immediately without prior notice and without any obligation to compensate.
The User is fully and personally responsible for:
The accuracy, precision, and legality of data provided at registration and during use.
Maintaining the confidentiality of login credentials (username, password, and any verification codes).
All activities and transactions conducted through their account.
Immediately notifying the Company upon discovering any unauthorized use of the account.
Any activity carried out through the account shall be legally attributed to the account holder and shall be deemed to have originated from them, whether performed with their knowledge or without due to their negligence in protecting login credentials.
The Company shall not be liable for:
Account breach resulting from User’s negligence or weak passwords.
Sharing of login data with others or use of unsafe devices.
Any unauthorized account use prior to official notification to the Company.
The User expressly acknowledges that use of the application does not create any of the following relationships between the Company and the User:
Partnership or joint venture.
Commercial or legal agency.
Employment relationship of any form.
Legal or commercial representation.
Any joint financial or legal obligation.
Additionally, the User acknowledges that:
Session and content providers operate in their personal and entirely independent capacity.
The Company is not a party to any direct agreement between users.
The Company bears no joint or consequential liability for users’ actions or conduct.
The Company reserves the full right at any time, at its absolute discretion, to:
Modify, update, or discontinue any part of the application, in whole or in part, temporarily or permanently.
Add new features or remove existing ones.
Change operating mechanisms, fee structures, commissions, or internal policies.
Restrict access to certain services in specific geographic regions.
This is done without prior notice and without the Company bearing any liability for direct or indirect losses that may result.
The Company adopts the following channels as official means of communication with the User:
In-app notifications (push notifications and in-app messages).
The email registered in the account.
The registered phone number when needed.
Notices sent via these channels are deemed legally received and binding upon the User from the date of sending. The User alone is responsible for updating their contact information and ensuring receipt of notifications.
The User remains the legal owner of the content they create or publish through the application. Upon publishing any content, the User grants the Company a license that is:
Non-exclusive.
Global in scope.
Royalty-free.
Sublicensable and transferable to contracted technical parties.
To use the content for the following purposes:
Display within the application and its interfaces and promotional platforms.
Cloud and local storage and backup.
Live broadcasting and rebroadcasting.
Technical reformatting (compression, format conversion, resolution adjustment, etc.).
Compliance with any legal or regulatory requests.
This license remains in effect throughout the existence of the content within the application, and after deletion of the account or content to the extent necessary for legal, technical, or archival purposes.
The User expressly acknowledges and agrees that:
All content they create, publish, or broadcast is their full and exclusive responsibility.
The Company does not create, edit, or pre-review content before publication.
The Company does not guarantee the accuracy, safety, or suitability of any content published by users.
Display of content within the application shall not be interpreted as approval, endorsement, or guarantee by the Company.
The User is prohibited from publishing, broadcasting, or promoting – directly or indirectly – any content that includes:
Content violating local laws and regulations in Egypt or any applicable international laws.
Offensive or defamatory content, or content violating the reputation of persons or legal entities.
Racist, sectarian, or religiously inflammatory content inciting hatred or violence.
Content involving bullying, threats, harassment, or verbal or behavioral abuse.
Pornographic, obscene, or indecent content, or content offending public decency.
Content violating third parties’ intellectual property rights, copyrights, or trademarks.
Misleading health or nutritional content or unscientific therapeutic claims.
Recipes or instructions that may lead to physical harm, health damage, or food safety risks.
Any content exploiting children or exposing them to harm.
Any content misusing app features or harming the community or platform’s reputation.
⚠ Important Notice: All recipes and nutritional advice within the application are general educational content only, not medical advice, and not a substitute for consulting a certified health professional.
The User acknowledges that any food, health, or recipe content or advice within the application:
Is not medical or therapeutic advice.
Does not substitute consultation with a doctor, nutritionist, or any certified health specialist.
May not suit every user’s individual health condition.
The User alone is responsible for:
Considering their health condition and chronic illnesses before trying any recipe.
Verifying their food allergies and avoiding ingredients that harm them.
Ensuring the safety and quality of ingredients used.
Following safety standards when using cooking tools (ovens, stoves, knives).
Considering the surrounding environment (children, heat, sharp tools).
The Company is not liable for any health outcomes, complications, or direct or indirect damages resulting from applying any content within the application.
The Company reserves – without being legally obligated – the full right to:
Review content at any time and by any means deemed appropriate.
Delete, disable, or hide content.
Restrict access to specific content or accounts.
Refer suspicious content to competent authorities.
This is done without prior notice, without stating reasons, and without any compensation obligation. The Company’s non-intervention regarding specific content shall not be interpreted as approval, acknowledgment of its accuracy, or waiver of any future rights.
The Company provides within the application the ChefLens tool based on AI technologies for suggesting recipes and providing general information on calories and ingredients. The User acknowledges:
ChefLens is a general educational tool only, not a substitute for a doctor, nutritionist, or health coach.
The tool’s responses are based on statistical models and may contain inaccurate or erroneous information.
Calorie and nutritional value estimates are approximate and may differ from actual values of ingredients used.
Any decision made by the User based on the tool’s responses – especially regarding diets or health conditions – is at their full responsibility.
The Company does not guarantee continuous availability of the tool or non-interruption of its services.
The User acknowledges and agrees to:
Use the application lawfully only and for authorized purposes.
Not harm other users or the platform.
Comply with all Terms, policies, and future updates.
Respect the cultures and beliefs of others within the application.
The User is prohibited from, directly or indirectly, performing any of the following:
Circumventing payment systems, commissions, or any financial controls within the application.
Communicating with other users to arrange payment outside the application or to bypass platform commission.
Creating fake, misleading, or incomplete sessions.
Manipulating ratings, comments, or interactions.
Attempting to hack the application, exploit vulnerabilities, or tamper with its systems.
Using the application for unauthorized commercial purposes or promoting unrelated products.
Collecting other users’ data without explicit permission or for unlawful purposes.
Using automated programs (bots) or scraping tools.
In case of suspicion or proof of violation of any provisions of these Terms, the Company has the right – at its absolute discretion and without need for prior notice – to take any of the following actions individually or collectively:
Issue an official warning to the User.
Delete violating content in whole or in part.
Restrict some account features (live streaming, creating paid sessions, comments).
Temporarily suspend the account for a specific period.
Permanently close the account.
Confiscate balances under review or those obtained from violating activities.
Prevent the User from re-registering on the application.
Refer incidents to competent governmental or judicial authorities.
The Company’s decisions in this matter are final and non-appealable, and do not create any right to compensation for the User.
The User expressly agrees to indemnify, defend, and hold harmless the company owning the VEE application, as well as its founders, directors, employees, partners, and contractors, from any claims, losses, or lawsuits arising from:
Content published or broadcast by the User.
Their use of the application in violation of these Terms.
Their infringement of third parties’ intellectual or moral property rights.
Any action causing harm to the Company or to any third party.
Indemnification includes – without limitation – legal and consultancy fees, governmental fines, adjudged compensations, and litigation and arbitration costs. This obligation remains in effect even after account deletion or cessation of application use.
The User expressly acknowledges and agrees that:
The VEE application operates as a technical intermediary platform (Marketplace / Facilitator).
The Company is not a party to any direct agreement between the session provider and participating user.
The Company’s provision of technical infrastructure does not create an agency, partnership, guarantor, or joint liability relationship.
Session responsibility – regarding content, timing, quality, presentation style, and expected results – rests solely with the session provider.
The Company’s role is limited to providing the technical environment for broadcasting, interaction, and payment collection.
Session providers agree to the following:
The Company charges a fixed commission of 10% (ten percent) of the total value of any paid session.
Commission is calculated from the total amount paid by the end user before any other deductions.
The Company reserves the right to modify the commission rate at any time with 30 days prior notice.
The Company exempts content providers from commission collection for the first three (3) months from the official launch date of the application.
This exemption is temporary, non-extendable, and creates no vested right for the content provider.
Commission collection begins automatically from the fourth month without need for separate notice.
All payments within the application are made exclusively through electronic payment gateways licensed and certified by the Central Bank of Egypt, linked to the Company’s official bank account. No direct payments between users outside the application are permitted under any circumstances.
The end user pays the session value via the approved payment gateway.
The amount enters the application’s bank account.
The application’s commission (10%) is automatically deducted.
The net revenue appears in the session provider’s electronic wallet.
Bank card data is not stored on the application’s servers but is fully processed via licensed PCI-DSS certified payment gateways.
The electronic wallet within the VEE application:
Is an internal digital record for tracking balances and transactions.
Is not a bank account or a digital wallet licensed by the Central Bank.
No interest or financial returns are accrued on balances therein.
Displayed balances are for organizational purposes only and may be subject to technical or legal settlements or reviews.
The User may not use the wallet for purposes other than those specified within the application.
The User may request transfer of their balance to a bank account subject to the following conditions:
Entering correct and updated banking data (IBAN, bank name, account holder name).
The bank account name matching the username registered in the application.
The available balance for withdrawal exceeding the minimum threshold specified within the application.
Transfers are executed twice per month only according to a specific schedule within the application.
The transaction may take 3 to 7 business days to reach the recipient’s account.
The Company shall not be liable for:
Banks’ delays in executing transfers.
Errors in transfer data provided by the User.
Bank fees or external deductions imposed by the receiving bank.
The Company reserves the full right to suspend withdrawal, delay transfer, or review balance in the following cases (without limitation):
Suspicion of violating activity or suspicious transaction.
An existing dispute related to a session or transaction.
Misuse complaints filed against the User.
Legal or regulatory requests received from competent authorities.
User’s violation of Terms of Use or Acceptable Use Policy.
Need to verify User’s identity or banking data.
This shall not be deemed a breach of the User’s rights and does not entail any compensation.
The User is fully responsible for taxes, fees, and any government obligations related to their earnings from the application.
Responsibility includes – without limitation – income tax, value-added tax, and any other local or international fees.
The Company does not calculate taxes on behalf of the User and does not provide tax consultations.
The Company reserves the right to disclose any transactions or revenues to competent tax or regulatory authorities upon legal request.
The User bears responsibility for issuing tax invoices required for their application activities according to their country’s laws.
The User is strictly prohibited – whether as a session provider or participant – from performing any of the following:
Paying or collecting amounts outside approved payment gateways within the application.
Circumventing platform commission by any means.
Directing users to external payment channels (direct bank transfers, external e-wallets, cash transfers).
Using the application solely to attract customers then moving them to competing platforms or private channels.
If any of these acts are proven, the Company has the right – immediately and without notice – to:
Suspend the account and freeze balances.
Confiscate all balances under review.
Permanently close the account.
Claim compensation from the User for damages and lost commissions.
Refer incidents to competent judicial authorities.
The Company shall not be liable for:
Session quality or participant satisfaction.
The session provider’s compliance with promises or published description.
Expected results from the session (such as health or educational outcomes).
Any financial dispute between users:
Shall be resolved directly between parties without binding Company intervention.
The Company may – optionally – mediate to facilitate amicable resolution.
The Company reserves the right to suspend disputed amounts until review is completed.
Company decisions in this matter are final and non-appealable. Please refer to the independent Refund Policy for complete details.
Cancellations and refunds within the application are subject to the independent Refund Policy issued by the Company, which is an integral and complementary part of these Terms. Please refer to the Refund Policy document for full details.
Generally, the User acknowledges that:
All services are provided “As-Is”.
The User has no right to claim a refund if the session has begun, the User attended part of it, or accessed its content.
Mere dissatisfaction or differing expectations do not create a right to refund.
All intellectual property rights related to the VEE application – including but not limited to:
The trade name “VEE” and logos and trademarks.
UI/UX design, graphics, and icons.
Source code, application engines, and technical infrastructure.
Database and ChefLens algorithms.
Content produced directly by the Company (promotional videos, official texts).
Are the exclusive property of the Company and protected under Egyptian Intellectual Property Law No. 82 of 2002 and international agreements. The User is prohibited from:
Copying, reproducing, or distributing any of these elements without written permission.
Reverse engineering or decrypting the application’s source code.
Using the “VEE” trademark or similar in any product or service.
If any content is discovered within the application violating any party’s intellectual property rights, the rights holder may file an official complaint via support channels within the application, attaching:
Proof of rights ownership (trademark registration certificate, patent, copyright).
Precise identification of the infringing content and its location within the application.
A written statement of good faith and accuracy of provided information.
Complete contact information of the complainant.
The Company undertakes to examine the complaint within a reasonable period and take appropriate action, which may include content removal or suspension of the offender’s account.
The processing, collection, use, and protection of user data is subject to an independent Privacy Policy issued by the company owning the VEE application, which complies with the Egyptian Personal Data Protection Law No. 151 of 2020 and its executive regulations.
The Privacy Policy is an integral and complementary part of these Terms, and any use of the application is interpreted as express acceptance of both together.
By using the application, the User acknowledges and agrees to:
Collection and processing of their data per the Privacy Policy.
Transfer and storage of their data inside or outside the Arab Republic of Egypt when necessary, with the Company taking required safeguards.
The Company reserves the right to modify the Privacy Policy at any time. Continued use of the application after modification is deemed express acceptance of the modified policy. In case of conflict between these Terms and the Privacy Policy, provisions more protective of the Company apply, in compliance with applicable laws.
These Terms are governed by the laws of the Arab Republic of Egypt.
The courts of the Arab Republic of Egypt alone have jurisdiction over any dispute arising from or related to these Terms.
The Arabic language is the authoritative reference for interpretation of these Terms, with the English version used for clarification only.
Class Actions are not accepted under any circumstances. The User must file any lawsuit in their personal capacity.
The Company’s total liability – if proven – shall not exceed the amount actually paid by the User to the Company during the three (3) months prior to the cause of action.
Before resorting to courts, both parties are encouraged to attempt amicable resolution within 30 days of the Company’s written notice.
The Company shall not be liable for any delay or non-performance resulting from events beyond reasonable control, including – by way of example not limitation:
Technical failures and cloud server outages.
Interruption of internet or telecommunications services.
Cyberattacks and hacks.
Natural disasters, fires, and floods.
Epidemics and health pandemics.
Wars and security disturbances.
Governmental decisions and emergency legislation.
Interruption of third-party services (payment gateways, hosting providers, AI service providers).
If any provision of these Terms is found invalid or unenforceable by a competent court:
This does not affect the validity and enforceability of the remaining provisions.
The other Terms remain fully valid and enforceable.
The invalid provision shall be replaced – by operation of law – with the closest valid provision achieving the same economic and legal purpose.
The Company reserves the full right to amend these Terms at any time. Users will be notified of amendments via:
In-app notification.
Registered email.
Publication of the updated version on the Terms page.
Continued use of the application after publication of amendments constitutes express and binding acceptance of the new version. If the User does not agree to the amendments, they must stop using the application and delete their account.
For any inquiry, complaint, or request related to these Terms, the Company can be contacted via the following channels:
Support section within the application.
Official email: [to be added].
Official postal address of the Company: [to be added as per Commercial Register].
By using the VEE application, the User expressly acknowledges and agrees that:
The Company is a neutral and intermediary technology platform.
The User bears the decision and risk in all their interactions.
The Company’s administrative powers are complete and unrestricted within these Terms.
These Terms – together with the Privacy Policy and Refund Policy – constitute the full and final agreement between the parties.
The foregoing has been acknowledged before creating the account or using the application, by clicking “I agree to the Terms and Conditions.”